Nice friendly staff who really care about the cats
From JS (April 2017)
My gorgeous girl Annie visited Highfield for the second time this year in August and thoroughly enjoyed herself. Aunty Sue and Aunty Sarah are fab with the cats and give them love and cuddles. Annie really enjoyed her stay and is looking forward to her next holiday xxx.
From CH (September 2016)
I was very unsure about leaving my cat anywhere, due to past experiences. But Highfield Cat Hotel had wonderful reviews on Facebook. I went and had a look and was as happy as can be.
Reuben was very well looked after, and came back happy. The staff definitely know what they are doing.
I will definitely be sending him here again when we next go on holiday.
From EM (September 2016)
Both our boys looked after wonderfully again. The safest place to leave your cats when you go away without a doubt x
From VK (July 2016)
We always get the "oh, you're back" glare after the cats have been spoilt! Great cattery, very trusted.
From AA (July 2016)
We have been using Highfield Cat Hotel now for many years. They are fantastic treating all the cats like their own. I would never take my cats anywhere else and frequently recommend them to friends and neighbours. Sue and Sarah are lovely people who love animals so you never have to worry when leaving your kitties with them, despite one of ours being a nightmare she is loved just the same. Thoroughly recommend this cattery which is spotless and very well managed.
From CG (June 2016)
So good I want to know when you are going to build a wing for the owners. Please......
From SM (September 2015)
Ollie and Ruby love their holidays at Highfield, they will be going again soon! Oh, and so do Sandy, Annie and Daisy too.
From DL (September 2015)
I cannot praise Sue, Sarah and everyone else working at HCH enough. Sir Tim is really well looked after. We could not ask for better.
From AS (September 2015)
A fabulous cat hotel! We have been bringing our little cat, Rosie, for 12 years and she always receives the highest standard of care. She relaxes the minute she arrives and almost hides from me when it is time to go home! These ladies do a fabulous job and i would certainnly recommend the hotel to anyone with a cat! Thank you Sue and Sarah, love from Rosie!!
From TG (September 2015)
We want to say thanks so much for looking after the boys so well the other week. They looked so lovely when they came home. We are so pleased to have found you because you look after them so well.
From EC (September 2015)
When we first had our cat TJ and we're looking for her to stay , while we were away , we used another cattery for the first time! Then the second time we found Highfield Cat Hotel.Would not even consider taking TJ anywhere else now. The staff so friendly and facilities are excellent.
From AB (September 2015)
Amazing place, my cat Binky had a lovely two weeks there. The lady's would email my pictures while I was away which was a great help. Fantastic service 5* will always use. Thank you.
From NB (September 2015)
Sue and Sarah are the best, always try to accommodate in emergencies. They looked after Jasper and Libby so well who where diabetics and when Jasper went to that great Cattery in the sky they gave me Jack. Libby is not happy about it but I am. Highly recommend them.
From PC (September 2015)
Charcoal has had a few "holidays" at Highfield and returned home in excellent health and condition. She is perfectly happy, and shows no signs of having been upset or stressed by her stay away from home. Indeed when I went to collect her she wasn't interested and seemed perfectly at home in her holiday apartment!
It is reassuring to find a "home from home" for a pet, and I would happily recommend to anyone looking for a cattery.
Our thanks to all who took such great care of her during her stays.
From FP (September 2015)
Julian LOVES his holidays with Aunty Sue and Aunty Sarah...so much so that he doesn't usually want to come home! The whole team works so hard to create a lovely environment for the cats they look after. Their love and care for the cats are second to none, and they're pretty good with the humans too! I would (and do) recommend them to everybody I know!
From LB (August 2015)
Sue & Sarah and the rest of the team are amazing! They treat your pet like their own. Would recommend to everyone.
From LS (August 2015)
Thank you so much for your care of our cats for the past five months. They are settling down in their new home thanks to your skill and compassionate approach to cat boarding.
From SB (May 2015)
Absolutely wonderful and beautiful people. They have so much love to give and it's evident from walking in the garden and seeing all the cats looking so relaxed and happy! They are thoughtful and lovely people and I couldn't recommend them any more highly for your feline babies!!!!! ❤️
From LM (August 2014)
We were very anxious about leaving our cat (it was her first time in a cattery) but we couldn't have been more reassured. With photos and updates you can tell that this place is run by people who genuinely love all cats. I can't say that she hasn't got the hump with us anyway but she has obviously been spoiled. A very happy kitty, and very pleased owners.
From SW (June 2014)
This is a fantastic cattery. We have used it for approx 10 years and our cat has always had the very best of care. I cannot recommend it highly enough.
From TG (June 2014)
All the staff 'go the extra mile' to make sure everyone is happy
From BP (May 2014)
I cannot recommend this cattery enough! January was our first time to ever need a cattery and of course I was a bit apprehensive. I was invited to drop by before hand to have a look and Sue & Sarah were so welcoming, it was clear they are totally cat mad so I knew mine would be fine. I wouldn't think twice about booking! ….
From SC (Dec 2013)
Just wanted to say thank you once again for keeping our little girl during our holiday. She seemed very happy to be there and I can safely say you are the only cattery we will use when we are away. Thanks again ….
From RP (Oct 2013)
Lovely cattery, lovely staff! My two are always well looked after and loved. I get regular text updates about how they're doing and if they're being difficult with the medication (...as if!). I try to follow Facebook wherever I am so I can see if they get a mention.
From JT (Sept 2013)
What can I say about this wonderful cattery? Almost don't want to recommend for fear I may not get a unit for my girls for one of our many weekends away in our motor home!! Sue and Sarah extremely accommodating, nothing too much trouble and will go the extra mile to help in any way they can, with home visits and (with prior arrangement) cater for out of hours collection and drop-off times. My girls are so happy and relaxed when they are in the Hotel and I have to prise them away from Sue and Sarah when I return to pick them up! As I said, nothing too much trouble, special diets and treats catered for and they get love and attention by the bucket load! Can't recommend highly enough. I wouldn't trust my girls with anyone else! Thanks Sue & Sarah
We’d never take our cats anywhere else. Lovely big enclosures, and fantastic staff.
A wonderful hotel, 5* definitely, wonder when they will add on a guest wing for the owners!
From SM (2012)
I love being able to text to see how the boys are when I'm away.
The holiday photos of my big cuddly boy that Sue and Sarah emailed to me while I was away really made me laugh. Not really sure if I was meant to laugh but they did make me feel happy that he was having a lovely time and was safe and sound.
From Lou B (July 2012)